top of page

Fetch The Vet - Now Rolling Through Greater Shepp!

Payment Terms & Refund Policy

At Fetch the Vet, we keep our payment process clear and straightforward. By purchasing product/s or booking a service with Fetch the Vet, you agree to the following payment terms.:​

 

1. Payment for Products and Services

Payment is required in full at the time of purchase or service. We do not offer accounts or delayed billing. 

 

2. Accepted Payment Methods

We accept EFTPOS, credit card, cash, direct money transfer, and VetPay (learn more at www.vetpay.com.au).

3. Direct Bank Transfer

For clients who wish to pay via bank transfer, please use the following details:

  • Account Name:      Dr Ronald Porter

  • BSB:                              067-873

  • Account Number: 15065812

  • Reference:                Please use your surname and pet’s name

4. Late or Unpaid Accounts

Late payments or failure to pay may incur additional fees. Ongoing non-payment may also result in refusal of future services, at the discretion of Fetch the Vet.

5. Discounts

Our pricing is designed to make veterinary care more affordable and accessible to all clients. For this reason, we do not offer pensioner or low-income card holder discounts.

6. Amendments

These Payment Terms may be updated at any time without prior notice. Continued use of our site and services indicates acceptance of the revised Terms.

bottom of page